Order Cancellation:
Orders can be canceled within 24 hours of purchase. Contact our customer service team at support@purplelifesciences.com to request a cancellation.

Refund Process:
Refunds for canceled orders will be processed within 14 business days. The exact time may vary based on your payment provider's policies.

Product Return:
Products are eligible for return within 2 days of delivery. Once the returned item reaches us, it will undergo a quality inspection. If the return meets our quality standards and conditions then the refunds will be processed.

Refund Eligibility:
Refunds will only be issued for canceled orders or damaged/defective products. Shipping and handling costs are non-refundable.

Damaged or Defective Items:
If you receive a damaged or defective product, please contact our customer service team within 24 hours of receiving the item. We will provide instructions for returning the damaged or defective product and issue a refund or replacement.

Contact Information:
For any inquiries regarding cancellations, returns, or refunds, please contact our customer service team at support@purplelifesciences.com

These Terms & Conditions and the Cancellation Policy are subject to change without notice. Please review them periodically for any updates. Last updated November 2024.